New for 2012.
I can now offer you transcription services.
You use a digital dictaphone and download it. Send me the DS2 file via email and I will type your document.
You will only be charged for how many minutes you dictate.
If your New Years Resolution for 2012 is to take control of your admin then contact Angela.
It can be for a one off project or on a regular basis.
Angela at SOS is waiting at this desk to come to your PA/ Admin rescue and give you your time back.

Angela Anson – Virtual Personal Assistant
What is a Virtual PA?
A Virtual PA offers you as an Executive/Director support remotely. This reduces your costs as you do not need to rent a large office space, offering you real flexibility. However, if your office is located in South Yorkshire I will attend your office if that is what you prefer.
As long as the meetings are organised, presentations created/edited, and are sent to you in time for your meeting, book keeping completed etc., it doesn't matter where I am physically located. It is getting the job done correctly that is important.
As an example, I have collated information from various employees to produce a concise summary for Production Managers. This reduced stress and pressure on key people.
These services are widely used in America and the South of England and now companies in South Yorkshire are increasingly seeing the benefits of contracting with a Virtual PA on a regular basis, or for one off projects.
I have all the skills to work "harder and smarter" Let's work differently but more effectively as I want to use my skills and knowledge to help your business grow.
I recently asked my clients how they would describe me to give you an idea of the type of person that I am. These words came back,
1. Spiritual, Conscientious, Motivated.
2. Thinker, efficient, direct.
3. Caring, outgoing, honest
4. Loyal, industrious, trustworthy
5. Empathetic, trustworthy, loyal
6. Enthusiastic, loyal, determined
7. Energetic, caring, meticulous
8. Focused, proactive, forthright.
If you want to work with someone who is loyal, trustworthy, efficient that likes to get things done and followed up then contact me. angela@small-office-support.co.uk

The cat is called Morrigan Chocolate Muffin. I do all my work at the desk above and Morrigan patrols the garden. Only occasionally do we work together like this.
This is a small sample of the roles that I have recently undertaken for my clients
· Created a 5 page complaint letter to the Independent Police Complaints Commission for a client who wanted to complain against the Police when he was arrested. Update: Two of this client's complaints have been upheld and further investigations are taking place.
· Remotely organising a GP's diary using our gmail accounts. I liaise with local PCT's, GPs and other professionals.
· Typing and amending CV's for 3 clients.
· When one of my client’ wasn’t able to receive his emails for two weeks or access the internet I was able to get them communicating again. I deleted his existing ISP network. I uninstalled his antivirus and started all over again. I linked his email accounts so that they all came into one inbox. I installed his antivirus again and left him with 254 emails in his inbox. He was very happy to see all his emails at last.
Other roles undertaken regularly.
Book keeping, PAYE, VAT, Credit control.
Data Entry, Database Creating/Editing.
Typing reports either using audio or type as you talk.
Data Analysis.
Diary Management/Travel Arrangements.
Mail Merging/Marketing/Promoting.
Induction of staff/Updating staff records and other HR roles.
Coordinating Production.
Minutes at meetings and much more.
Who uses a Virtual PA?
Anyone who needs a PA/admin support. My clients range from one man bands to one that has 24 employees and all sizes in between.
If you are a company that is at the expanding stage but do not want to take on an employee and all the red tape involved in doing that. Then employing a Virtual PA gives you quality PA/Admin Support at affordable rates.
An example
Working 2 hours per day answering emails, making follow up calls and other admin = 10 hours per week for £150.00.
Benefits for you
1. You get your administration done by the end of the week.
2. Your organisation appears to your clients as organised and efficient.
3. You get your time back to think and work on your business instead of in it.
One off Projects
If you have a specific batch of work such as creating a database as part of a marketing campaign, then I can take those fiddly little jobs that are crucial to the success of the project and complete them accurately and in time.
If your business is contracting but you need someone to take on the paperwork on a regular basis, then I can do that for you.
The benefits of contracting with a Virtual PA?
I give you your time back, releasing you to concentrate on your business or your life.
I can save you the 12.8% employers’ costs which are on top of the salary that you pay an employee. When the new legislation requiring employers to provide pensions comes into effect, this could add significant costs to some small companies' wage bill.
You cannot do everything in your business and finding an experienced professional to delegate to can be difficult. Contracting with Small Office Support brings that professionalism and experience of the real business world.
Having someone there reminding you, if you have done that job yet? If not, do you want me to start it and you only have to edit it? Ok, I nag you nicely, just as any good PA should do.
Getting things done and ticking boxes are what I like to do and would like to complete tasks and tick boxes for you and your company.
As we build up our relationship I could be your regular temp for sickness, holiday cover or maternity leave.
The client will know my fees before work commences with the flexibility of a review if required.
All my clients are individuals so I need you to decide what Virtual PA/Admin Support you need.
YOUR FIRST ACTION POINTS
1. Decide what PA/admin support that you need.
2. Send us an email or give us a ring to discuss your requirements.
Thank you.
David Anson – Environment Consultant
David comes to your town planning rescue.
Details can be found on our Environment Consultant page.
David has been at the other side of the town planning table so he has probably seen it all before. He will tell you if you have a case from the start and if not, why not.
If you are not able to get permission from yourlocal authority, he has the experience to take the matter to appeal.
You never know when you might need his special skills and experience. You just need to know where to find him at Small Office Support.
He can also give you advice on green building and on-site power generation, such as with straw bales and solar panels.
david@small-office-support.co.uk
or mobile 07808 767 820 begin_of_the_skype_highlighting 07808 767 820 end_of_the_skype_highlighting